Clear client information
Policies that are easy to review before care begins.
This page summarizes Whole Living's current service structure and key administrative policies. Required clinical acknowledgments and signed forms are completed in the Sessions Health client portal before treatment when applicable.
Current service pathways
Whole Living is a private-pay occupational therapy practice. Purchasing or requesting a service does not establish clinical appropriateness or confirm an appointment.
| Pathway | Fee | Includes / requirement |
|---|---|---|
| Comprehensive OT Evaluation | $300 | Required clinical entry point before any treatment; occupational profile, functional assessment, clinical interpretation, recommendations, and plan of care when indicated. |
| Single Individual OT Session | $175 | One 60-minute treatment visit. Current comprehensive Whole Living evaluation + active plan of care required. |
| New-Client First-Care Package | $1,080 | Comprehensive evaluation + six 60-minute individual treatment visits. Evaluation included. Separate value $1,350; bundled savings $270. |
| Continuing 6-Visit Bundle | $840 | Six 60-minute individual visits. Current evaluation + active plan of care required. Separate value $1,050; savings $210. Visit 6 includes progress reassessment/POC review. |
| 12-Week Individual Plan | $1,600 | Twelve 60-minute visits in two clinically reviewed $800 phases. Current evaluation + active plan of care required. Separate value $2,100; savings $500. |
| Small-Group OT Series | $450 | Six 30-minute visits, Saturdays 9:30–10:00 AM ET, 2–3 participants. Current individual evaluation + active plan of care, group suitability, consent, and confirmed cohort required. |
Scheduling, billing & cancellations
- Appointment requests, current availability, clinical onboarding, and visit management are handled through Sessions Health.
- Regular availability (Eastern Time): evaluations — Wednesdays at 4:00 PM and Saturdays at 11:00 AM, 12:00 PM, or 1:00 PM; individual OT — Wednesdays, 5:00–6:00 PM and Saturdays, 2:00–5:00 PM; small-group OT — Saturdays only, 9:30–10:00 AM.
- A request is not a confirmed appointment until accepted by Whole Living.
- Secure online payments use Stripe-hosted payment links. Do not enter diagnoses or other clinical details into payment fields.
- Credit/debit and eligible HSA/FSA cards may be used when supported by the card and benefit plan. Eligibility is the client's responsibility.
- Whole Living does not bill insurance directly. Superbills may be available upon request when appropriate.
Telehealth, North Carolina & referrals
Whole Living provides virtual occupational therapy to adults who are physically located in North Carolina at the time of service. The occupational therapist determines whether telehealth is clinically appropriate for the evaluation or intervention being provided, and clients confirm their physical location at each encounter.
No referral is needed for private-pay OT. The North Carolina Board of Occupational Therapy does not require a physician order for occupational therapy evaluation or treatment. Whole Living may recommend collaboration with, or referral to, another healthcare professional when clinically appropriate for safety, medical management, or continuity of care.
Continuation, reassessment & re-evaluation
Each 6-session individual bundle includes a progress reassessment and plan-of-care review during the final treatment visit at no additional charge. Continued skilled OT is never automatic; the occupational therapist determines whether care should continue, change, transition, or discharge based on occupational performance, goal progress, safety, and clinical need.
Whole Living's clinical policy requires a comprehensive re-evaluation before further individual treatment when 6 months have passed since the most recent comprehensive evaluation or after 18 individual treatment visits (3 bundles), whichever occurs first. Re-evaluation may occur sooner when there is a meaningful change in function, medical status, safety, goals, telehealth appropriateness, or other clinical circumstances.
Good Faith Estimate rights
If you do not have health insurance or choose not to use insurance to pay for care, federal law generally gives you the right to receive a written Good Faith Estimate of expected charges when you request one or when qualifying care is scheduled in advance.
Privacy & clinical information
The public Tiny.host website is for general information and administrative navigation. Diagnoses, medications, health history, goals, evaluation data, consent signatures, treatment notes, and other clinical records are handled through the practice's designated clinical workflow and Sessions Health client portal, together with other approved tools as applicable.
Do not send emergencies or detailed clinical information through ordinary email, website contact forms, or social media. Review the Privacy Policy for additional information.